MM#7: Internet/Cable Issues Part II

Many years ago, my internet provider was Comcast. I can't remember how long I'd had them before I started having issues, but it was at least a couple years and probably closer to five. Actually, now that I think about it, it had to have been a decent amount of time. I distinctly remember customer support's favorite fix-all for any issue I had was for me to buy a new modem. They kept saying that mine was “out-dated.” No, my modem wasn't the newest model, but it was perfectly fine. It certainly wasn't going to hinder my speed as I was only using their slowest/cheapest plan.

Honestly, service was pretty decent for most of my time with them. I don't recall experiencing anything out of the ordinary until my final year as a customer of theirs. That year, the quality didn't decline; it fell off a cliff. Two words: intermittent interruptions. Without warning, as service failures often go, internet access was gone... and then it was back. Sometimes the little lights on the modem would reflect the service interruption; sometimes it looked perfectly normal. Sometimes it'd last an hour; sometimes it'd last all night. Inconsistency was the hallmark of the failures, and it was the noose around the neck of the technician.

MM#6: Internet/Cable Issues Part I

People have been having issues with cable companies since the beginning of … well, cable companies. Most complaints about these companies are legitimate and entirely understandable. In many locales, the cable provider has a monopoly over the customers. Sure, you may also have the choice of getting satellite service instead, but if you want cable, you often times only have one option. Even in locations where you have multiple choices, the entire industry of television/internet providers is monopolistic in terms of how they operate. Everyone pretty much offers the same thing, and it's usually roughly the same price. 

Another story start from GP

“Like a vision of hovering, mystical reality that captures the eye when you shut your eyelids tight and rub your fists against them… then open your eyes, the image fades, and nothing typical can restore that image, no description, no poetry… the only way to recreate the vision is to shut your eyes and rub again…”

Mylinda knew that these moments came and went with her husband every couple of months, and like she had done for the many wandering rants before, she continued straightening her hair in the mirror. 

“I mean, I don’t understand it either.  Think I should go to one of those dreams doctors?”  Will seemed to indicate that this wasn’t a rhetorical question. 

Precision - Vol. 1

I recently stubbed my toe, bumped into a wall and missed properly setting a cup down on a counter all within a few seconds of each other.  While this was shocking initially (I don’t consider myself clumsy), I haven’t forgotten about the incident.  Why has that moment rolled back and forth in my head so much?  Because it has led me down a long path of contemplating the importance of “precision.”